Frequently Asked Questions
Find answers to common questions about our plant services
How often do you visit for plant care services?
We typically visit weekly for our Living Interior Plant Care Program. During each visit, our trained technicians water, prune, fertilize, and monitor the health of your plants. The frequency can be adjusted based on your specific needs and plant requirements.
What happens if a plant dies under your care program?
Our Plant Guarantee covers plant replacement for plants that die due to our care practices. Plants that die from factors beyond our control (such as building environmental issues, vandalism, or natural causes) may not be covered. We'll assess each situation individually and work with you to find the best solution.
Do you provide plants for low-light areas?
Yes! We specialize in selecting plants that thrive in various lighting conditions, including low-light environments common in office buildings. We'll assess your space's lighting conditions and recommend plants that will flourish in your specific environment.
How long does the design and installation process take?
The timeline varies depending on the scope of your project. After our initial site visit, we'll provide a custom proposal with timeline details. Typically, smaller installations can be completed within 1-2 weeks, while larger commercial projects may take several weeks to plan and install.
Can you work with existing planters and containers?
We can work with your existing planters and containers, or we can provide new ones as part of our design service. We'll assess your current containers for drainage, size appropriateness, and aesthetic fit with your overall design goals.
Do you offer seasonal plant changes?
Yes, we offer seasonal refresh services for both indoor and outdoor installations. This can include changing out flowering plants, updating color schemes, or adding seasonal elements to keep your displays fresh and current throughout the year.
What areas do you serve?
We primarily serve the Pacific Northwest region. Our team is based locally and familiar with the unique growing conditions and plant varieties that thrive in our climate. Contact us to confirm service availability in your specific area.
Do you work with both residential and commercial clients?
Yes, we work with both residential and commercial clients. Our services scale from small residential projects to large commercial installations. We have experience with offices, retail spaces, healthcare facilities, hospitality venues, and private homes.
What is your minimum contract length for care services?
Our Living Interior Plant Care Program requires a two-year renewable contract. This allows us to provide consistent, quality care and ensures the best results for your plant investment. The contract includes our Plant Guarantee and regular maintenance services.
How do I get started with G&G Interiors?
Getting started is easy! Contact us to schedule a consultation. We'll visit your space, discuss your needs and preferences, assess the environment, and provide you with a custom proposal. There's no obligation, and we're happy to answer any questions you may have.